{"id":42860,"date":"2021-05-20T17:00:25","date_gmt":"2021-05-20T15:00:25","guid":{"rendered":"https:\/\/archief.betaalvereniging.nl\/?p=42860"},"modified":"2022-06-07T10:39:22","modified_gmt":"2022-06-07T08:39:22","slug":"peaks-lows-dutch-payments-covid-year","status":"publish","type":"post","link":"https:\/\/archief.betaalvereniging.nl\/en\/actueel\/nieuws\/peaks-lows-dutch-payments-covid-year\/","title":{"rendered":"Peaks and lows for Dutch payments in COVID-year 2020"},"content":{"rendered":"<p class=\"c-intro\">COVID-year 2020 was full of outliers in the Dutch payment system, according to the <a href=\"\/wp-content\/uploads\/Dutch-Payments-Association-Annual-Report-2020.pdf\" target=\"_blank\" rel=\"noopener\">annual report of the Dutch Payments Association<\/a>. The monthly figures for debit card payments had a roller coaster ride and online payments in web shops exceeded all expectations. Unfortunately, damages from fraud and scams also peaked. Therefore an <a href=\"\/actueel\/nieuws\/schade-fraude-2020\/\">integrated private-public approach to cybercrime<\/a> was declared as a joint spearhead by the Payments Association and its members.<\/p>\n<p>The damage caused by digital fraud and scams in the payment system rose sharply in 2020, mainly due to a new type of scam: &#8216;<a href=\"https:\/\/www.veiligbankieren.nl\/fraude\/phishing-via-de-telefoon\/\" target=\"_blank\" rel=\"noopener\">caller-ID spoofing<\/a>&#8216; or &#8216;bank customer service scam&#8217;. The damage from caller-ID spoofing amounted to \u20ac26.7 mln. The damage from phishing rose from \u20ac7.9 mln in 2019 to \u20ac12.8 mln in 2020. Together with physical debit card and online credit card fraud, the total damage amounted to \u20ac49.1 mln. A year earlier, in 2019, this was \u20ac16.6 mln.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"body-post-image wp-image-42862 size-medium\" style=\"font-size: 1.125rem;\" src=\"https:\/\/archief.betaalvereniging.nl\/wp-content\/uploads\/Banking-fraud-2013-2020-610x392.png\" alt=\"\" width=\"610\" height=\"392\" srcset=\"https:\/\/archief.betaalvereniging.nl\/wp-content\/uploads\/Banking-fraud-2013-2020-610x392.png 610w, https:\/\/archief.betaalvereniging.nl\/wp-content\/uploads\/Banking-fraud-2013-2020-768x494.png 768w, https:\/\/archief.betaalvereniging.nl\/wp-content\/uploads\/Banking-fraud-2013-2020-280x180.png 280w, https:\/\/archief.betaalvereniging.nl\/wp-content\/uploads\/Banking-fraud-2013-2020.png 1020w\" sizes=\"auto, (max-width: 610px) 100vw, 610px\" \/><\/p>\n<p><em>Banking fraud between 2013 and 2020, in millions of euros<\/em><\/p>\n<p>Following the presentation of the annual report, the Payments Association held a webinar for members on security in the payment system. Wiebe Draijer, Chairman of the Executive Board of Rabobank and member of the Dutch <a href=\"https:\/\/www.cybersecuritycouncil.nl\/about-csr\" target=\"_blank\" rel=\"noopener\">Cyber Security Council<\/a>, observed: &#8220;Cybercrime has increased alarmingly in the past year. Dutch banks are working intensively together to prevent and combat fraud and scams. At the same time, banks and payment institutions cannot solve it on their own. We need to expand that collaboration. Cybercrime is a shared social problem that can only be combated with a broad integrated approach, together with telecom operators, internet providers and public authorities, among others.&#8221;<\/p>\n<p>The Payments Association has launched a task force against fraud with its members. Through a combination of counter-measures, information sharing and education, this task force wants to significantly reduce banking fraud (through phishing, with stolen &amp; lost payment cards and online credit card fraud). In addition, the task force focuses on halting the two main types of non-banking fraud: WhatsApp scams and caller-ID spoofing.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>An integrated private-public approach to cybercrime was declared as a joint spearhead by the Payments Association and its members.<\/p>\n","protected":false},"author":8,"featured_media":42795,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"class_list":["post-42860","post","has-post-thumbnail","hentry","category-press-releases"],"_links":{"self":[{"href":"https:\/\/archief.betaalvereniging.nl\/en\/wp-json\/wp\/v2\/posts\/42860","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/archief.betaalvereniging.nl\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/archief.betaalvereniging.nl\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/archief.betaalvereniging.nl\/en\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/archief.betaalvereniging.nl\/en\/wp-json\/wp\/v2\/comments?post=42860"}],"version-history":[{"count":3,"href":"https:\/\/archief.betaalvereniging.nl\/en\/wp-json\/wp\/v2\/posts\/42860\/revisions"}],"predecessor-version":[{"id":47261,"href":"https:\/\/archief.betaalvereniging.nl\/en\/wp-json\/wp\/v2\/posts\/42860\/revisions\/47261"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/archief.betaalvereniging.nl\/en\/wp-json\/wp\/v2\/media\/42795"}],"wp:attachment":[{"href":"https:\/\/archief.betaalvereniging.nl\/en\/wp-json\/wp\/v2\/media?parent=42860"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}