Availability mobile and internet banking

Betaalvereniging Nederland

Payments Association
Payments Association
The Dutch Payments Association coordinates non-competitive shared tasks to ensure that the payment system in the Netherlands functions properly.
Payment products & services
Payment products & services
The members of the Dutch Payments Association provide payment services and deliver payment products to end users. The Dutch Payments Association fullfills collective and non-competitive tasks around these services and products.
Safety
Safety
In the struggle for safe and reliable payment, the Dutch Payments Association coordinates and facilitates cooperation between relevant parties to prevent fraud
- POS terminal registration
News & Press
Latest news
About us
About us
The Dutch Payments Association coordinates shared non-competitive tasks for its members, related to infrastructure, standards and common product features.

Historical availability

Banks provide periodically information to the Dutch Payments Association about the availability of their systems for internet and mobile banking. That data is merged and reported on this page as a national average.

Maintenance

Banks perform maintenance on systems at night. Therefore, the reporting on the availability of internet and mobile banking only refers to "primetime" hours. These are all hours except between 1:00 AM and 7:00 AM or 8:00 AM in the morning.

Primetime on work and Saturdays: from 7:00 to 1:00
Primetime on Sundays and public holidays: 08:00 to 1:00

	Internetbankieren	Mobiel bankieren
Q3 2025	99,86%	99,86%
Q2 2025	99,83%	99,74%
Q1 2025	99,95%	99,95%
Q4 2024	99,98%	99,97%

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Betaalvereniging Nederland

Availability mobile and internet banking

Historical availability

Maintenance

Quarterly

Availability internet banking

Availability mobile banking

Banks